Rainwave RW-9788 Wall Mounted Hose Reel with Hose Guide

Great hose reel.

No directions, no hardware. Just a single mom out here trying to figure things out.. I finally got it mounted to the wall, (screws didn’t line up with siding, got 2 sturdy ones in out of 8 holes- because it comes pre-assembled you can’t fit the drill in because the handle is in the way. Now I go to attach the hose and it’s looking like your supposed to attach the hose before you hang it on the wall??? Who knows! Didn’t come with any directions!

just got this today, looks sturdy and mounts with 8 screws which are not supplied, had to run to Home Depot to get some, also fittings weren't greased but I had some so it won't leak

The manufacture made it harder to install this product than it had to be, because of no instructions . The hose reel came in an Amazon box, not a manufacture's carton. Bulk item or repack? The following are some hints for installing the item- 1) On the front of the reel,remove the round disc in the center by gently prying open the 2 clips. 2) After removing the disc inside the cylinder is a white plastic clip , slide it forward until it stops (about an inch). This will allow you to separate the reel from the mounting bracket. If you don't separate them it is impossible to mount the assembly. 3 ) Turn the mounting bracket over. Inside the cylinder is where you have to mount the supplied connecting hose. To do this , gently pry up the 2 clips, this will allow you to pull out the assembly to attach the supply hose.Once the hose is attached , reassemble it being sure there is a firm "snap" when the pieces go together. 4) Mount the bracket to the wall using at least 4 heavy duty screws (that you provide). 5) Slide the empty reel on to the bracket. When it is firmly in place, move the white tab in the reverse direction, locking the reel to the bracket. 6) Screw your hose to the "L" shaped connector in side the reel. Test for leaks. Two additional points- This reel is replacing a Suncast wall unit that was 15 years old (that cost only half as much as the Rain Wave unit). The new Rain Wave doesn't hold any more hose than the Suncast unit. The " hose guide " is a farce.

Great product. So much better than the other very cheap options for a side reel on the market. I do agree with some other reviews that they should include some mounting hardware, but definitely not a deal breaker.

Had to return after paying someone to install & it fell off. A very good handyman but a poorly engineered reel

After 18yrs. I thought it was time for a new one, even though he grumbled. He loves it.

Came with a Bright Red Label smacked on the product glued on and sticky to try to take off, no instructions, just made in Canada